Terms & Conditions

These Terms and Conditions (“Terms”) govern your use of the services provided by SaveGadget.com, a website operated by SaveGadget.com LLC (“SaveGadget,” “we,” “our,” or “us”). By submitting an electronic device to SaveGadget, you acknowledge and agree to be bound by these Terms. If you do not agree, do not use our services or submit any devices.

These Terms apply to all transactions, communications, quotations, and future interactions with SaveGadget, unless otherwise stated in writing.

1. Customer Representations

By using SaveGadget’s services, you confirm and represent that:

You are at least 18 years old.
You are the sole legal owner of the device(s) submitted.
The device is not counterfeit, stolen, lost, or subject to any third-party claim or lien.
You have the full legal right and authority to transfer ownership and possession of the device.

Any device reported as lost, stolen, or counterfeit will not be returned. Such items may be submitted to appropriate law enforcement and may be subject to permanent forfeiture.

2. Condition Categories & Price Accuracy

All device submissions must be classified into one of the following general condition categories:

Mint: Near-new condition, no signs of wear, 100% functionality.
Good: Light cosmetic wear, 100% functional.
Fair: Heavier cosmetic wear, still 100% functional.
Minor Damage: One defect or issue, otherwise functional.
Broken: Multiple issues or major defects, still powers on and functions.

More specific criteria may appear per device on the offer page. SaveGadget reserves the right to adjust category definitions at any time. These changes will not affect offers for devices already submitted.

3. Evaluation and Adjusted Offers

Upon receipt, SaveGadget technicians will inspect each device. If the actual model, specifications, or condition differs from what was submitted, we may adjust the initial offer. Price adjustments may also occur for:

Incorrect model or carrier selection
Battery health below 80%
Functional defects not disclosed
Tampering, modifications, or missing components
Engravings or personalization
Locked or activation-restricted devices

You will be notified via email of any offer adjustments. You will have five (5) calendar days to accept or reject the new offer. If no response is received within this period, the revised offer will be deemed accepted and processed for payment.

4. Price Lock Period

Your quoted offer is valid for fourteen (14) calendar days from the date you submit the order. Devices received after this period will be re-evaluated and priced according to the current market value.

SaveGadget reserves the right to cancel or discontinue the acceptance of any model or category at any time without notice. Devices that have already been submitted prior to such changes will still be honored under the originally quoted terms.

5. Shipping and Processing

Shipping: Please allow up to five (5) business days for your device to arrive at our facility.
Inspection Time: Most devices are inspected within 48 hours of receipt. Multi-item orders or devices missing required accessories may require up to five (5) additional business days.
Payment Timing: Most payments are issued within 1–2 business days following inspection. Larger transactions (over $1,000) or devices with certain carriers may require an additional 2–3 business days.
Payment Method: Payments are issued via Check or PayPal. Customers are responsible for all third-party transaction fees (e.g., PayPal fees).

6. Returns

If you reject an adjusted offer, SaveGadget will return the device free of charge, except in the following cases:

Devices reported lost or stolen
Devices with active iCloud/Activation locks
Devices with bad ESN or financed IMEI
Devices significantly misrepresented or tampered with

Free return shipping does not apply in these scenarios. Customers may be responsible for return shipping fees. Only the item associated with the rejected offer will be returned. Other accepted devices within the same order are not eligible for return.

If no response is received within three (3) calendar days of an adjusted offer for a $0-value item, the device may be recycled without further notice.

7. Data and Privacy

Customers are responsible for backing up and deleting all personal data prior to shipment. Although SaveGadget attempts to erase all data upon inspection, we do not guarantee data removal and accept no liability for any data loss, recovery, disclosure, or misuse.

By submitting your device, you waive all claims against SaveGadget relating to data, software, or information stored on the device.

All customer information (e.g., name, address, phone, email) is used solely to process your transaction and is never sold or shared with third parties.

8. Device Tampering and Restrictions

Devices that exhibit signs of modification, tampering, third-party repair, or disassembly may be subject to price adjustments or rejection.

Engraved devices are typically downgraded by one condition tier.
Devices with internal security policies, such as BlackBerry IT Policy locks, are not accepted and should be cleared prior to submission.
Battery health must exceed 80%. Devices with lower battery health will be adjusted accordingly.

9. Shipping Damage or Loss

Customers are responsible for properly packaging their devices. If a shipment is damaged in transit due to inadequate packaging, SaveGadget will assess the device in its received condition.

If external damage is evident on arrival, we may reject and return the shipment unopened. SaveGadget is not liable for any loss or damage occurring during shipment to our facility.

10. Incentive Program

Customers may receive referral incentives for referring others to SaveGadget. Referral bonuses are processed monthly and subject to program rules. Abuse of this program may result in disqualification.

11. Service Abuse and Fraud

SaveGadget reserves the right to deny service, withhold return shipping, or take legal action in cases involving:

Deliberate misrepresentation of device condition
Submission of lost, stolen, blacklisted, or activation-locked devices
Use of fake identities, fake devices, or attempts to defraud the platform

Customers who abuse the system may be held responsible for shipping fees and any losses incurred by SaveGadget.

12. Missing or Incorrect Information

If a device is received without a packing slip, matching order number, or identifying information, SaveGadget will attempt to locate the order using available details.

If successful, payment will be issued based on the final assessment. However, no returns or further communication will be possible if ownership cannot be conclusively verified.

13. Arbitration and Legal Disputes

All legal disputes or claims shall be resolved through final and binding arbitration, conducted under the rules of a recognized arbitration body. No attorneys or class actions are permitted. Each party shall bear its own costs.

14. Intellectual Property and Trademarks

All content on SaveGadget.com—including text, branding, product names, images, and technologies—is the property of SaveGadget.com LLC and protected under U.S. trademark and copyright laws.

Use or reproduction of any site content without prior written consent is strictly prohibited.

15. Third-Party and Affiliate Transactions

Customers accessing SaveGadget.com through affiliate or third-party platforms agree that these Terms govern the transaction. SaveGadget is not responsible for policies, practices, or issues related to third-party companies or platforms.

16. SMS Notifications and Consent

SaveGadget.com reserves the right to send SMS notifications to the phone number provided in your order if you fail to respond to emails related to trade-in offer adjustments or other time-sensitive communications. These messages are intended to ensure that you receive critical updates related to your order.

By submitting an order, you consent to receive such SMS messages. If you wish to opt out of SMS notifications, you may do so at any time by replying “STOP” to any message received or by contacting our customer service team at [email protected].

Standard message and data rates may apply depending on your mobile carrier. SaveGadget.com is not responsible for any charges incurred as a result of receiving SMS communications.

17. Final Acceptance and Irreversible Completion

Once an order is completed and payment is issued, whether at the initial offer amount or any subsequently approved amount, the transaction is deemed final and irrevocable. Upon completion, ownership of the device(s) transfers to SaveGadget.com, and the order cannot be canceled, reversed, or modified, nor can the device(s) be returned.

If an adjusted offer is presented and the customer declines or does not respond, SaveGadget.com reserves the right, at its sole discretion, to later complete the order at the original offer amount. In such cases, once the order is completed and payment is issued, the customer waives any right to request a return, refund, or reversal of the transaction, regardless of prior communications or declined adjustments.

By submitting a device and accepting payment, the customer acknowledges that the buyback service has been fully performed and agrees that no post-completion return or reversal is permitted under any circumstances.

Contact

Email: [email protected]
Business Name: SaveGadget.com LLC